{"id":3720,"date":"2018-09-04T18:51:43","date_gmt":"2018-09-04T10:51:43","guid":{"rendered":"http:\/\/www.flyroyalbrunei.com\/peoples-republic-china\/?page_id=3720"},"modified":"2023-10-02T09:40:34","modified_gmt":"2023-10-02T01:40:34","slug":"royal-skies","status":"publish","type":"page","link":"https:\/\/www.flyrb.cn\/china\/en\/help-support\/frequently-asked-questions\/royal-skies\/","title":{"rendered":"Royal Skies"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Royal Skies” font_container=”tag:h3|text_align:left|color:%23695a47″ use_theme_fonts=”yes” css=”.vc_custom_1539353278127{margin-bottom: 30px !important;}”][vc_toggle title=”What is Family Plus?” style=”arrow” open=”true”]Family Plus is a family membership programme for Royal Skies members.[\/vc_toggle][vc_toggle title=”How many family members are allowed under Family membership?” style=”arrow”]A maximum of 11 family members is allowed.[\/vc_toggle][vc_toggle title=”Who can be part of the family membership?” style=”arrow”]Parents, spouse and children aged between 2 and 17 years old can be a part of the family membership.[\/vc_toggle][vc_toggle title=”How can I register my family with Family Plus?” style=”arrow”]You can register through Relationships once logged into your Royal Skies account.[\/vc_toggle][vc_toggle title=”Are my family members required to have a Royal Skies membership?” style=”arrow”]Yes, all family members must be a Royal Skies member.
\n[\/vc_toggle][vc_toggle title=”Do I need to stay at the same address to be registered in the family membership programme?” style=”arrow”]Yes, you need to be registered under the same residential address.
\n[\/vc_toggle][vc_toggle title=”Will all Royal Skies miles earned be automatically transferred to the Lead account holder membership account?” style=”arrow”]Only flight and status miles earned will be automatically transferred.
\n[\/vc_toggle][vc_toggle title=”Will my existing Royal Skies miles be automatically transferred to the Lead account holder membership account?” style=”arrow”]Your existing award miles balance will be automatically transferred to the lead account holder. After the family membership registration, flight and status miles earned will be automatically transferred.[\/vc_toggle][vc_toggle title=”Will Royal Skies miles earned from partner activities be transferred automatically to the Lead account holder membership account?” style=”arrow”]Yes, Royal Skies miles earned from partner activities will be automatically transferred.[\/vc_toggle][vc_toggle title=”Will my status miles and sector be transferred to the Lead account holder membership account?” style=”arrow”]Yes, status miles and sector earned after the start of family membership will be transferred to the Lead account holder membership account.<\/p>\n

Status miles and sector earned before the start of the family membership will remain in the family member’s account.[\/vc_toggle][vc_toggle title=”Can you send flight and status miles credits back to the Family member membership account?” style=”arrow”]No, flight miles and status miles cannot be returned back to the family member membership account.
\n[\/vc_toggle][vc_toggle title=”What benefits will I receive with Family Plus?” style=”arrow”]For detailed information on Family Plus benefits, please visit Family Plus<\/a>.[\/vc_toggle][vc_toggle title=”Can I choose to leave my current Family Plus membership?” style=”arrow”]You may terminate your membership to the Lead account holder after 12 months in the family membership by giving written notice via email to Royal Skies at royalskies@rba.com.bn.<\/a>[\/vc_toggle][vc_toggle title=”Can I nominate a new Lead account holder for Family Plus membership?” style=”arrow”]A new Lead account holder can be nominated with the agreement of all family members.
\n[\/vc_toggle][vc_toggle title=”How many family plus membership can I be a part of?” style=”arrow”]A Royal Skies member can be part of one (1) family plus membership at one time.
\n[\/vc_toggle][vc_toggle title=”Can I choose to be part of another family plus membership?” style=”arrow”]Yes, you may after 12 months in the family membership. Please email Royal Skies at royalskies@rba.com.bn<\/a> to end your current Family Plus membership.[\/vc_toggle][vc_toggle title=”Can I register for a family membership online?” style=”arrow”]Yes, please login<\/a> to your Royal Skies account and add your family members under Relationship tab.[\/vc_toggle][vc_toggle title=”Can I transfer my existing balance to the Lead account holder?” style=”arrow”]The existing balance will automatically transfer to the lead account holder.[\/vc_toggle][vc_toggle title=”Is there a service fee for miles transfer between family members and Lead account holder membership accounts?” style=”arrow”]Each family member will receive two (2) complimentary transfers. Each transfer thereafter will incur a service fee of USD20.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Royal Skies” font_container=”tag:h3|text_align:left|color:%23695a47″ use_theme_fonts=”yes” css=”.vc_custom_1539353278127{margin-bottom: 30px !important;}”][vc_toggle title=”What is Family Plus?” style=”arrow” open=”true”]Family Plus is a family membership programme for Royal Skies members.[\/vc_toggle][vc_toggle title=”How many family members are allowed under Family membership?” style=”arrow”]A maximum of 11 family members is allowed.[\/vc_toggle][vc_toggle title=”Who can be part of the family membership?” style=”arrow”]Parents,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":701,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"custom-templates\/faq-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3720","page","type-page","status-publish","hentry","post-single border-bottom"],"yoast_head":"\nRoyal Skies FAQs | China | Royal Brunei Airlines<\/title>\n<meta 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